Returns & Exchanges
At SUNJOY, we want you to be completely satisfied with your home decor and furniture purchases. If an item doesn't perfectly fit your space, you can return most products in their original condition within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your SUNJOY account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Pack with Care
Securely pack the items in their original manufacturer's packaging, ensuring all hardware, instruction manuals, and protective inserts are included to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, covering any previous shipping barcodes.
- 4.Drop Off and Refund
Hand over your package to the designated carrier; once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.