Frequently Asked Questions
Everything you need to know about creating your dream home with SUNJOY.
What is the typical shipping timeline for furniture orders?
Most in-stock items are processed within 2-3 business days. Depending on your location, standard ground shipping typically takes 5-10 business days for delivery.
Do you offer white-glove delivery and assembly services?
Yes, we offer premium white-glove delivery for select furniture pieces. This service includes room-of-choice delivery, full assembly, and removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to large furniture returns.
Are your outdoor furniture sets weather-resistant?
Absolutely. Our outdoor collections are crafted with UV-resistant fabrics and powder-coated aluminum frames designed to withstand various weather conditions without rusting or fading.
Can I request fabric swatches before making a purchase?
Yes, we want you to be confident in your choice. You can order up to five complimentary fabric swatches through our 'Request a Swatch' page to see the colors and textures in your own lighting.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm to help you budget for larger home investments.